Please note - this is an archive of coronavirus briefings over the last year. For the most up to date briefings please visit - Latest Coronavirus Briefings.
All information contained within this archive was accurate at the time of publication. During these unprecedented times where the situation is constantly changing at pace it is vital that you take expert advice where necessary. Please do not hesitate to contact us if you wish to discuss any issues covered possible service for the trade at this extremely challenging time.
CORONAVIRUS CRISIS LICENSING BRIEFING #37
Update 19 July 2021
It’s Level 0 – but not as we knew it
The whole of Scotland moved into Level 0 on 19 July – a space previously occupied by only a number of island areas. In those parts of the country, hospitality businesses enjoyed unrestricted, “normal” licensed hours in terms of their premises licence.
But, unexpectedly, the “modified” Level 0 requires the closure of food and drink businesses during the period from 0000 to 0400. The restriction applies to premises or parts of premises “which are indoors” so the only restriction on outdoor areas continues to be what is permitted in the premises licence.
The First Minister told the Parliament:
This reflects the fact that indoor hospitality - despite the sector’s sterling efforts - remains a relatively risky environment, particularly later at night when people may be less likely to follow rules. A midnight closing time represents progress from level 1 and 2 but it will help mitigate some of this risk.
The closure requirement doesn’t apply to the sale of food or drink:
while hotel residents may also consume food or drink (including alcohol) in their private rooms.
There are a number of other exemptions for settings such as cinemas, airport airside areas and drive-in events but which do not extend to the sale of alcohol.
Casinos are also required to cease trading between 0000 and 0400.
Other changes
Live entertainment
The Scottish Government’s guidance for the tourism and hospitality sector has been updated to address the provision of live entertainment in hospitality.
The status quo
There are a number of continuing requirements:
1. Food and drink must be ordered by and served to seated customers;
2. Customers are to remain seated while consuming the food and drink;
3. Face coverings must be worn except whether customers are seated.
4. Businesses must continue to obtain visitor information to assist the Test and Protect scheme. See our advice here but note that since this was published Regulations have made it clear that information needn’t be collected from takeaway customers.
5. Indoor physical distancing at one metre is still in place for different household groups.
6. Nightclubs and adult entertainment venues remain closed.
It remains the First Minister’s “expectation” that Scotland will move beyond Level 0 on 9 August. An announcement will be made in the preceding week. Miss Sturgeon’s statement on the move to Level 0 is available here.
CORONAVIRUS CRISIS LICENSING BRIEFING #36
Update 17 March 2021
Lockdown-easing dates: A rocky road ahead
Here are the key re-opening dates set out by Nicola Sturgeon yesterday as they affect the hospitality sector:
26 April |
|
17 May |
Hopsitality venues open:
|
Early June |
|
Other points
Trade reaction
Hospitality leaders have reacted unenthusiastically to the timetable with the Scottish Licensed Trade Association expressing “bitter disappointment” and predicting “tough times” ahead. Colin Wilkinson, the Association’s Managing Director, said that “these slight lifting of restrictions don’t go far enough and, for the majority, reopening will remain unviable".
For nightclubs the news - or rather lack of real news – is even worse. There’s no indicative re-opening date; but Ms Sturgeon said she was “optimistic” that a summer date might be possible.
The First Minister’s statement can be accessed here.
CORONAVIRUS CRISIS LICENSING BRIEFING #35
Update 9 March 2021
Latest developments
There’s precious little good news around for the hospitality sector. In fact, the update to the Scottish Government’s Strategic Framework fails to give an positive indication as to possible re-opening dates but does herald an eventual return to the “geographically variable” levels system.
That system is set to be modified: it will be based on “revised metrics” using World Health Organisationb criteria. For example, Covid-19 cases will need to drop below 50 per 100,000 in a local authority before they will be considered for level two, much lower than the previous rate of 150 per 100,000.
And there’s a question mark over the hospitality restrictions in each level, with trade associations concerned that limited opening times may make re-opening an unviable option for many businesses.
There’s one glimmer of good news. Whatever the shape on re-opening, there’s no doubt that trading space will be king. In a letter to local authorities, the Scottish Government has extended its guidance on temporary buildings in the hospiality sector. The guidance is now due to expire on 30 September, but could be further extended. It recognises that “most business premises may wish to maintain outdoor covered spaces to comply with physical distancing measures for a longer period”.
The effect of the guidance is to set aside the period during which temporary structures may be “erected or used” during a 12-month period without the need for a building warrant. In terms of the Building (Scotland) Regulations, the exemption cap is set 28 consecutive days or a number of days not exceeding 60. The letter says that, it’s not expected “the limitation on the number of days [will] be enforced against any reasonable temporary outdoor buildings should a longer period be appropriate and helpful to businesses”.
CORONAVIRUS CRISIS LICENSING BRIEFING #34
Update 18 January 2021
New regulations: further restrictions and ban on public outdoor drinking
The 12th set of amendments to the Health Protection (Coronavirus) (Restrictions and Requirements) (Local Levels) (Scotland) Regulations 2020 are now in effect.
Takeaway food and drink
In Level 4 areas (currently the whole of mainland Scotland) takeaway food and drink (including alcohol) may only be supplied:
According to the updated guidance, the restrictions are only intended to apply to “businesses in the hospitality and food and drink sector that are primarily operating a food and drink takeaway service”. So, for example, where a convenience store provides an ancillary “food to go” service alongside the sale of groceries, the operation of the business is not affected.
Click and collect
Prior to the amending legislation, businesses providing goods for sale or hire in a shop or offering library services were required to confine their operations to a click and collect arrangement. This restriction did not apply to a long list of exempt outlets including supermarkets and other food retailers and who are unaffected by the changes.
As a result of the amendments the types of businesses required to close but able to operate on a click and collect basis has been narrowed down: see the list of “permitted collection services” here.
Collections can only take place (i) “by staggered appointment, with where reasonably practicable a gap between each appointment”; and (ii) “where access to the premises is given only to the extent necessary to provide the service”.
Outdoor drinking
It is now an offence to consume alcohol outdoors in a public place in Level 4 areas.
Byelaws are in operation through most of Scotland banning this activity but the wording varies from area to area. The new measure is designed to ensure uniformity.
According to the updated statutory guidance, “Operators should be in a position, if required, to offer advice to remind customers that consumption of their purchase in an outdoor public place is prohibited.”
For the dangers to which pubs and other licensed outlets are exposed by offering “takeaway pints”, see this Scottish Licensed Trade News article.
CORONAVIRUS CRISIS LICENSING BRIEFING #33
Update 8 January 2021
Latest Regulations
Two further sets of Regulations* amending the The Health Protection (Coronavirus) (Restrictions and Requirements) (Local Levels) (Scotland) Regulations 2020 are now in effect. The impact of the additional restrictions has, of course, been widely reported in the mainstream press. An overview is provided on the Scottish Government’s website.
From a hospitality sector perspective, the position remains as outlined in our last briefing except that, from today, funeral and wedding arrangements are further restricted. The attendance numbers are: five for weddings and civil partnerships [or six where an interpreter is required] and 20 for funerals. Wakes are not permitted.
Scotland has not adopted new off-sales restrictions imposed south of the border, where on-site purchasing and “click and collect” are now banned so that sales may only be fulfilled by means of deliveries.
However, the updated Scottish Government Statutory Guidance advises operators to be:
CORONAVIRUS CRISIS LICENSING BRIEFING #32
Update 23 December 2020
Festive gloom for the hospitality sector
The latest set of amendments to the Coronavirus regulations - The Health Protection (Coronavirus) (Restrictions and Requirements) (Local Levels) (Scotland) Amendment (No. 8) Regulations 2020 plunge the whole of mainland Scotland into Level 4 from Boxing Day until the next review on 16 January 2021. Travel restrictions - curtailing movement between local authority areas and closing the Scotland/England border – will be supported by enhanced Police Scotland enforcement.
This further hammer blow to the hospitality sector is, in effect, near identical to the original lockdown arrangements in March with businesses restricted to takeaway operations.
Accommodation providers may supply alcohol by way of room service where they’re allowed to remain open for very limited, specified purposes (for example, to cater for those unable to return to their main residence).
There are limited exceptions for food and drink businesses providing services (a) for the purpose of a marriage ceremony or civil partnership registration, or (b) in connection with a funeral.
CORONAVIRUS CRISIS LICENSING BRIEFING #31
Update 6 November 2020
“Tiers” Regulations
Hospitality restrictions based on local authority areas are now set out in the Health Protection (Coronavirus) (Restrictions and Requirements) (Local Levels) (Scotland) Regulations 2020. Subject to review at least every 21 days. First review: 10 November 2020
LEVEL/LOCAL AUTHORITY AREA |
HOSPITALITY RESTRICTIONS |
0: No local authorities currently at this level. |
Businesses required to close:
Restrictions on public gatherings: Outdoors:
Indoors:
Hospitality businesses may open during their normal licensing hours, both indoors and outdoors, subject to socialising rules. Continuing requirement to record visitor information. |
1: Highland, Orkney, Shetland, Moray, Western Isles. |
Businesses required to close:
Restrictions on public gatherings: Outdoors:
Indoors:
Hospitality trading hours:
Continuing requirement to record visitor information. |
2: Aberdeenshire, Aberdeen City, Fife, Dumfries and Galloway, Perth and Kinross, Angus, Scottish Borders, Argyll and Bute. |
Businesses required to close:
Restrictions on public gatherings: Outdoors:
Indoors:
Hospitality trading hours:
Indoors, alcohol may only be supplied ancillary to the taking of a “table meal” prepared on the premises. (Outdoors, no restrictions.) The meal requires to be “such as might be expected to be served as the main midday or main evening meal (irrespective of the actual time of service), or as a main course at either such meal". “Table meal” means a meal eaten by a person seated at a table, or at a counter or other structure which serves the purposes of a table and is not used for the service of refreshments for consumption by persons not seated at a table or structure serving the purposes of a table. Exemptions for takeaways (subject to licensing restrictions) and for the hotel residents. Continuing requirement to record visitor information. |
3: Inverclyde, East Dunbartonshire, West Dunbartonshire, Dundee, Renfrewshire, East Renfrewshire, Glasgow, South Ayrshire, East Ayrshire, North Ayrshire, Stirling, Edinburgh, Midlothian, West Lothian, East Lothian, Clackmannanshire, North Lanarkshire and South Lanarkshire. |
Businesses required to close:
Restrictions on public gatherings: Outdoors:
Indoors:
No alcohol sales indoors or outdoors. Hospitality trading hours:
Exemptions for takeaways (subject to licensing restrictions) and for the hotel residents. Continuing requirement to record visitor information. |
4: No local authorities currently at this level. |
Businesses required to close:
Restrictions on public gatherings: Outdoors:
Hospitality:
Exemptions for takeaways and for the hotel residents. Continuing requirement to record visitor information. |
In a new YouTube podcast Jack Cummins, our Licensing Director, discusses the major challenges posed by Coronavirus with Ally Thomson of Hey Legal.
Update 30 October 2020
“Tiers” system announced
Hospitality restrictions linked to 5 tiers come into force at 6 am on Monday 2 November.
All of the country’s 32 local authority areas have now been allocated to levels 1 to 3. A review is due to take place on 10 November.
Regulations have yet to be published: we’ll be looking at the detail in our next update.
View the Strategic Framework: Levels & Restrictions table here.
Update 27 October 2020
Sixteen-day “circuit breaker” continued – and “tiers” system to follow
The restrictions explained in our last update have been continued and will now remain in force until 6.00 am on Monday 26 October.
The extension has been effected by new Regulations.
The circuit breaker arrangements will then dovetail with a new scheme of restrictions based on “tiers” which will apply to different parts of the country.
At her daily briefing on 23 October the First Minister gave a broad indication of how the system would work.
There followed the publication of a 69-page strategic framework due to be debated in the Parliament today, with the final vote expected around 5.00 pm. We expect that the debate will be broadcast on Scottish Parliament TV.
The levels applying to different parts of the country will be announced later this week subject to tomorrow’s vote; but it’s expected that there will be no immediate shift in the present restrictions. Ms Sturgeon told the Parliament today:
“The current restrictions in place in the central belt are equivalent to the proposed level three. And those in the rest of the country, broadly equivalent to level two. So for many places there may be no immediate change.”
Update 12 October 2020
Sixteen-day “circuit breaker”: Regulations published
The measures anticipated in our last update are now set out in the Health Protection (Coronavirus) (Restrictions and Requirements) (Additional Temporary Measures) (Scotland) Regulations 2020 currently due to be in force until 6 am on Monday 26 October.
They reflect the restrictions we outlined but with some fine-tuning. For example:
Cafés
Since the measures came into effect, the status of cafés in the protected area has become a major area of difficulty. The expression “café” is defined as:
An establishment whose primary business activity, in the ordinary course of its business, is the sale of non-alcoholic drinks, snacks or light meals, which may be consumed on the premises.
The intention is to keep open premises which usually have a very small alcohol offer so that those who would otherwise be “socially isolated” are able to meet with friends during the day time.
In deciding whether a licensed café in the protected area falls within the definition - so that it may be treated as “unlicensed” and thus continue to trade from 6 am to 6 pm without alcohol sales – enforcement authorities are taking into account a number of factors, including:
Operators are also being warned that a change of operating style will not be treated as converting a pub or restaurant into a “café”.
There are already indications that some restaurant businesses deriving only a small proportion of their income from wet sales but which would struggle to qualify as a “café” are considering the surrender of their premises licence. This is not a step which should be taken without very careful consideration: the cost of re-applying for a licence - and the delay involved – have to be weighed against the short-term benefit.
The Scottish Government’s Hospitality and Tourism Sector Guidance, including the FAQs section, were updated following the publication of the Regulations.
The latest restrictions are constructed in an extremely complicated fashion and it’s more important than ever to seek advice before taking any decisions affecting your business.
Update 8 October 2020
Sixteen-day “circuit breaker”: Another hammer blow
From tomorrow at 6 pm until (and including) Sunday 25 October, Scotland’s hospitality industry faces a new set of draconian restrictions outlined yesterday by the First Minister. The text of her speech is here.
The new measures are divided between the central belt, linked to
(a) Five Health Board areas
with a combined population of around 3.4 million, and
(b) the remainder of the country.
Nationwide restrictions except the central belt
Central belt restrictions
Effect will be given to the restrictions in a new Scottish Statutory Instrument expected to be published later today. We’ll examine the legislation in our next update.
Yesterday’s announcement coincides with the publication of a Scottish Government evidence paper which proposes an unconvincing link between hospitality outlets and the spread of Covid-19. According to data collected at “Test and Protect” interviews, the percentage of individuals testing positive for the virus and who reported “hospitality exposure” has been “consistently over 20% in September and up to 26% in the period from the end of July to the beginning of October”.
But the statistics come with an important caveat: “The data do not indicate where people who has tested positive were infected” In other words, correlation does not amount to causation. Unsurprisingly, hospitality representatives consider that the “evidence” does not support the ramping up of measures that will accelerate job losses and sound the death knell of many businesses.
Jack Cummins, our Licensing Director, discussed the measures today on BBC Radio Scotland’s Good Morning Scotland programme from 2:36.
Update 28 September 2020
10 pm hospitality lockdown: Briefing continued
Confusion surrounding hotels
The 10 pm closure of hospitality premises immediately generated confusion in relation to the use of hotel areas after the cut-off time.
A number of clients have asked us whether alcohol purchased before the cut-off time can be removed from a restaurant or bar area and taken to another part of the hotel such as a lounge. The Scottish Government’s FAQs page – which had already indicated that lounges could continue to be used after 10 pm without “hospitality services” – had now been updated to make it clear that the transfer of alcohol “is not possible”.
In the face of early suggestions that residents would require to retire to bedrooms after 10 pm – almost a form of “house arrest” – the FAQs now say that, “It’s ok for guests of non-residents to occupy public areas provided they are observing physical distancing and limits for mixing with households” [our emphasis]. Presumably it was intended to refer to “guests of residents”; but even if that’s case- and we have sought clarification – it would appear that the public at large are completely excluded from hotels at the terminal hour.
A question has also arisen in relation to small hotels without lounge areas. According to the FAQs, a bar area where food and drink service has been shut down can be used for guests provided it’s not used as a “service space”.
In our view, none of these issues is directly addressed in the actual Regulations which leave the post-10 pm closure of hotels in an opaque position. We expect further developments this week.
Takeaways
As we explained in our last update, subject to licensing constraints, after 10 pm cafes, pubs, restaurants and hotels can sell food for off-consumption provided orders are placed "remotely" (by 'phone or online) for collection or delivery; but customers cannot collect orders in person except by means of a "drive through" arrangement.
However, in contrast to the position south of the border, takeaway outlets with no “sit in” facilities may continue to operate normally, provided no food or drink is consumed on the premises. That position may well change.
Update 25 September 2020
New regulations: 10 pm hospitality lockdown
From today, Scottish hospitality is substantially locked down at 10 pm under new Regulations amending the Health Protection (Coronavirus) (Restrictions and Requirements) (Scotland) Regulations 2020.
The measure affects “relevant hospitality premises” defined as:
It requires those premises to close to “members of the public between the hours of 2200 and 0500”.
However, it only impinges on the operation of “hospitality spaces”. So, while a hotel would require to close its bar, café and restaurant areas at 10 pm, access to other areas is not affected provided there are no food or drink facilities offered there. Hotel residents areas may be supplied with room service food and drink.
There’s no extension for “drinking-up”: 10 pm is a “hard closure” time.
The ban covers takeaways but delivery orders placed by ’phone or text or on a website are not affected.
Collections after 10 pm for off-consumption are permitted “by persons who collect the food or drink in a vehicle and to whom the food or drink is passed without the purchaser or any other person leaving the vehicle”.
Where food or drink is sold for on-consumption, customers must be sitting at a table. This gives legislative effect to the guidance indicating that there should be no standing at bars.
While the First Minister has indicated that the new restrictions will be reviewed in three weeks, there’s a clear sense that they may well be with us for many months to come.
Understandably, this further blow to a beleaguered licensed trade has been greeted with dismay by industry leaders. It’s impossible to discover any evidence that hospitality venues are a significant source of Covid-19 transmission. In fact, according to data gathered by Public Health England, of the 729 outbreaks in the week to September 13, only 4.9 per cent occurred in the likes of restaurants and pubs. There’s no reason to suggest that the position in Scotland is appreciably different, with evidence here pointing to indoor gatherings involving different household as being the top hotspot.
Although these gatherings are now banned, there’s an expectation that the 10 pm closure will drive the growth in illegal house parties, with off-sale purchases available for delivery until 12 midnight (if paid for during licensed hours) and the under-the-radar operation of illegal through-the-night “dial-a-drink” operations.
Experience over the past six months suggests that this significant shift in the regulations will cause considerable confusion: we shall, of course, continue to monitor developments on this page. As ever, our licensing team are here to help with any enquiries: call us on 0141 333 0636 or use our online contact form.
Update 14 September 2020
New Scottish Government roadmap
The latest out-of-lockdown road map published by the Scottish Government leaves the re-opening of nightclubs in limbo and pushes back a number of re-starts to a new indicative date of 5 October.
Updates to hospitality and tourism sector guidance
The guidance has been updated to reflect changes to the legislation effective from 14 September (see below). A new “FAQs” section has also been added.
New Regulations
The Health Protection (Coronavirus) (Restrictions and Requirements) (Scotland) Regulations 2020 revoke the much-amended Health Protection (Coronavirus) (Restrictions) (Scotland) Regulations 2020. The new Regulations:
Ministerial guidance
It remains the case that “a person who is responsible for a place of worship, carrying on a business or providing a service must have regard to guidance issued by the Scottish Ministers” about measures to be taken in relation to minimising the risk of the incidence and spread of Coronavirus.
As before, a failure to follow the guidance cannot result in enforcement action under the regulations and is not an offence.
For a further analysis, see Scott Blair’s article referred to in our last briefing which has been updated with the new statutory instrument references and is available for download in PDF form here.
Visitor information
The requirement to collect visitor’s contact details is carried over with two modifications:
(a) a restaurant, cafe, bar or public house, or
(b) a hotel in which food or drink is sold for consumption on the premises.
The reason for the change may not be immediately clear, but it appears to reflect the fact that the premises in group “(a)” sell food or drink by definition, while there may be some hotels that do not.
Face coverings
Previously, face covering requirements did not apply to hospitality venues, although the use of coverings by staff was encouraged.
Customers are now required to wear coverings except when seated at a table, when the covering may be removed even when food or drink is not being consumed. They must also be worn by staff but not those working at least two metres away from members of the public or behind a partition.
A long list of other exemptions is contained in Regulation 13.
According to the “FAQs”, where a customer claims an exemption for health reasons that should be accepted without proof being required.
Gatherings
The number of people who can gather together, indoors or outdoors, is now set at maximum of six from two households. Children under 12 are not included in the number of persons gathering but are included when counting the number of households.
Update 10 September 2020
Too much guidance?
In June the Scottish Government published guidance for the hospitality and tourism sector on its website.
Updated frequently, it covers a range of Covid-19 issues affecting the licensed trade. It had no statutory backing until a revision on 14 August when a new “hospitality statutory guidance” section was added, authorised by regulation 4A(1) of the Health Protection (Coronavirus) (Restrictions) (Scotland) Regulations 2020.
But the difference between “the guidance” and “the statutory guidance” is difficult to discern. Regulation 4A(1) provides that:
“A person responsible for a place of worship, carrying on a business or providing a service must have regard to guidance issued by the Scottish Ministers relating to its premises, business or service.”
Yet, a failure to follow the statutory guidance is (a) not an offence and (b) expressly excluded from the enforcement provisions set out in the Regulations. In other words, placing the guidance on a statutory footing did not give it any “teeth”.
When the First Minister addressed the Parliament on 20 August it seemed that these gaps were about to be addressed, at least obliquely. Ms Sturgeon said that local authorities would be empowered to act in circumstances where hospitality businesses had not implemented the guidance effectively.
There followed the Health Protection (Coronavirus, Restrictions) (Directions by Local Authorities) (Scotland) Regulations 2020 (“the Directions Regulations”). These provide a tangential connection with the statutory guidance: when exercising its powers (see our Briefing #20, 1 September) a local authority must have regard to that guidance. They also make provision for further guidance, including guidance on:
(a) steps which should be taken and matters which should be taken into account before a direction is issued,
(b) the form a direction should take,
(c) the process for notifying the Scottish Ministers that a direction has been made.
That guidance has yet to be published.
So, as matters stand, we have:
Leading licensing advocate Scott Blair, who is also an administrative law expert, examines the challenges posed for the trade and its advisers in an article we’ve commissioned in association with Scottish Licensing Law and Practice (SLLP). You can download the article in PDF form here.
Update 7 September 2020
Data collection: Q&A - Updated 14 September 2020
The collection of visitor information became mandatory for hospitality venues on 14 August (see our last update). Here we look a number of issues that have emerged over the past few weeks.
Q The data collection is sometimes presented as “collection customers’ information”. What exactly is the scope of the requirement?
A The Regulations require hospitality businesses to record “visitor information”: the names and telephone numbers of those visiting the premises (or a “lead member” for household groups). The purpose of the visit isn’t relevant. At her daily briefing on 14 August, the First Minister said, “[A]ll hospitality businesses must collect contact details for all visitors to their premises.” So, the requirement extends beyond customers to the likes of staff, including contract staff such as cleaners, and delivery drivers.
Q What’s the position regarding takeaway customers?
A The data collection requirement applies to "relevant hospitality premises", defined as : “(a) a restaurant, cafe, bar or public house, or (b) a hotel in which food or drink is sold for consumption on the premises". Contact information requires to be collected from customers visiting the premises for any reason, so takeaway visits are included except in the case of hotels where neither food or drink is sold for on-consumption.
Wrongly, in our view, the Scottish Government guidance on data collection continues to suggest, that, "If a business offers a mixture of a sit-in and takeaway service, contact information only needs to be collected for customers who are sitting in."
Q Is it necessary to collect information from those who are only visiting an outdoor area such as a beer garden or a temporary marquee?
A Yes. For the purpose of the Regulation “premises” includes “any building or structure and any land.”
Q Do businesses need to keep a record of the time customers leave their premises?
A Only the date of a visit and the arrival time must be recorded.
Q What about the use of QR code systems to capture data?
A According to the Scottish Licensed Trade Association, some businesses using that type of system have done so without any staff supervision to ensure that the details have been properly registered. The data collection must be overseen by a staff member, so that simply leaving an attended paper register is equally unacceptable.
Q How is information captured when customers arrive in groups?
A Businesses should not be taking information simply from the person who appears to be the group leader. Instead, the focus is on household members. Staff should record the information for “one member of each household” together with “a note of the number of any members of that person’s household.”
For example, Mr and Mrs Anderson visit premises with their two sons who live with them; their neighbours, Mr and Mrs Johnston; and Mr Brown, one of Mrs Anderson’s work colleagues. The business would record the group visit as follows:
NAME |
TELEPHONE NUMBER |
DATE OF VISIT |
TIME OF VISIT |
OTHER MEMBERS OF HOUSEHOLD? |
John Anderson |
0000 000000 |
21 August 2020 |
7.10 pm |
3 |
Joan Johnston |
0222 222222 |
21 August 2020 |
7.10 pm |
1 |
Robert Brown |
0111 111111 |
21 August 2020 |
7.10 pm |
0 |
Q What’s the position where a visitor isn’t in a position to supply a telephone number?
A A postal or email address will be acceptable.
Q What should be done where a visitor or customer refuses to provide contact information?
A According to the Scottish Government’s guidance, the individual should be encouraged to share their details in order to support NHS Test and Protect and advised that these will only be used in the event of an outbreak or if a number of new cases are tracked back to the premises. However, while the individual is not under a legal obligation to provide the information, if it is withheld service should be refused.
Q In relation to staff, what details should a business record?
A The guidance suggests: (a) the names of staff who work at the premises; (b) a contact phone number for each member of staff ; and (c) the dates and times that staff are at work
Update 7 September 2020
Glasgow Board gives licence holders a “fighting chance”
A range of measures to help struggling licensed businesses has been announced by the City of Glasgow Licensing Board.
1. Nightclubs: temporary relaxation of restrictions
So-called “hybrid” premises offering late-night entertainment have restricted licensed hours and may not open for the sale of alcohol until the early evening. They’ve been advised that they should close at midnight while Covid-19 restrictions are in place.
On 4 September the Board announced a “temporary minor variation” procedure allowing clubs to trade as bars while curbs on the operation of nightclubs remain. This will allow clubs to operate from 11am to midnight every day of the week with customers seated at tables.
Licence holders wishing to avail themselves of the procedure will require to submit:
Applications will be the subject of consultation with Police Scotland, Building Standards, Licensing Standards and Environmental Health. They’ll be processed as quickly as possible under a delegated powers arrangement.
In a press release, Councillor Matt Kerr, the Board’s convener, said: “These are very much temporary measures intended to give licence holders a fighting change to protect jobs in the middle of an unprecedented situation”.
If you require any assistance with an application, contact out licensing team.
2. Annual fees due on 1 October
The Board has decided that there will be a one-third reduction in fees for all premises with an on-sales licence component. This includes premises licensed for both on- and off-sales. The annual fee for “off-sales only” premises is unchanged. We understand that annual fees letters will be issued as soon as possible.
3. Occasional licences
Occasional licences and Section 59 roads permissions were all granted until 30 September. That date has now been extended to 31 March 2021 to provide the trade with ongoing support.
In the result, all occasional licences already granted will be extended to the new date without the need for an application or fee.
The Board will be issuing a letter to all occasional licence holders to advise them of the extension and of the conditions under which the licences were granted. These include ongoing compliance with the Scottish Government’s Covid-19 sector guidance for hospitality and tourism.
The licensing section of Glasgow’s City Services web pages will be updated to reflect the changes.
Update 1 September 2020
As set out in the latest Scottish Government road map (see our last update) amusement and games facilities (fruit machines, pool tables, darts but not dominoes) are now permitted in hospitality venues on a risk-assessed basis. Further information appears in the latest version of the Government’s sector guidance.
Bingo halls and casinos are also allowed to resume operations and these businesses now fall within the guidance.
The road map reference to the opening up of “certain outdoor live events” led to the expectation that these could take place in licensed outdoor spaces. But according to new, separate guidance for the events sector the types of events it describes (outdoor seated live events and outdoor spaces live events):
“may not take place in general hospitality areas, such as beer gardens, that are currently operating for the serving of food and drink and are subject to a 1 metre physical distancing exemption.”
That of course begged the question as to whether events involving music could take place in large licensed outdoor areas where two-metre distancing was possible.
The answer appears to be “No”. Many premises licences are subject to a condition providing that no amplified music is to be played in, or relayed to, an outdoor area. But even where no such condition exists, the statutory guidance continues to impose a ban on music in hospitality premises, whether outdoors or indoors
As to other forms of outdoor entertainment, the position remains unclear but enforcement authorities appear to be taking the view that the events sector guidance simply does not apply to licensed premises. Operators considering the provision of non-musical entertainment outdoors should take legal advice.
New Regulations in force from 28 August give local authorities sweeping new powers to address the Coronavirus pandemic "by proportionate means", fulfilling the First Minister's pledge to step up enforcement of the statutory guidance.
Authorities may now issue "directions" imposing "prohibitions, requirements or restrictions" in relation to specified premises, for the purposes of:
In particular, a prohibition, requirement or restriction can relate to:
A direction has to state:
There are also provisions requiring the local authority to take "reasonable steps" to give advance notice of the direction to:
Further provisions relate to events and access to public outdoor spaces.
The directions are enforceable by a designated local authority officer (likely to be an environmental health officer) and the police. A breach will lead to the issue of a fixed penalty notice which could reach £960 for repeated offences. More materially, it's likely that breaches will be reported to Licensing Boards and result in premises licence reviews. While there is a right to appeal, the way in which that might be exercised is subject to uncertainties which trade lawyers have raised with the Scottish Government.
Update 21 August 2020
In our last update we looked at the confused status of the new statutory guidance issued by Scottish Ministers containing, among other measures, the controversial ban of music and television sound.
In her lockdown review yesterday, the First Minister announced a significant development. After acknowledging the efforts of many licensed trade outlets to comply with the guidance she said:
“However, we know that not all hospitality businesses have implemented the guidance effectively, so we intend to strengthen the powers of local authorities to act in such circumstances.
“The Scottish Government has powers… to issue directions in respect of a class of premises – for example, a direction to close all pubs in a particular postcode. We intend to give local authorities the power to act in relation to individual specific premises that are breaching guidelines and risking transmission of the virus. That power would enable local authorities to close such premises or impose such conditions on their remaining open, where they deem that that is necessary for the purpose of preventing, protecting against or controlling the spread of infection.”
Regulations to implement this power will be introduced next week and come into effect on 28 August.
We cannot over-emphasise the risks now involved in failing to adhere to the guidance. Hospitality outlets should immediately carry out a meticulous review of their operating practices in the light of its requirements or risk closure.
This page will be updated as soon as the Regulations are published.
Yesterday also saw the publication of the latest lockdown-easing road map, which we’ll also examine in the next update.
Update 17 August 2020
Scottish Ministers have now issued “hospitality sector statutory guidance” which sits within the “main” guidance for the hospitality and tourism sector.
The statutory component sets out a number of “new measures” taking effect from 14 August and lists “existing measures”.
The new measures are:
1. No background music and no television sound
The Scottish Government believes that music or background sound at any level may lead to raised voices which increase the risk of virus transmission.
At her briefing on 14 August, the First Minister acknowledged that “atmosphere in pubs and restaurants is important” and gave an indication that the matter might be revisited:
“[W]e are willing to work with the sector to see if it might be possible to agree a more nuanced position based on an acceptable decibel level, but as you will gather just from what I have said there that will not be simple and it will take time”
2. Noise control: Loud behaviour
Where customers start to shout or sing “this should be challenged”. It’s suggested that clear signage can help to inform customers of expected standards of behaviour.
3. Queue management
There should be no queuing inside premises except where takeaway services are being provided with physical distancing Outdoor queuing should be avoided as far as possible: where it’s necessary for safety reasons, distancing measures should be put in place. In effect, as reflected in “existing measures”, systems should be in place to ensure that all customers are seated.
The “empowering” Regulation provides that:
“The Scottish Ministers may issue guidance on measures which should be taken… in order to minimise the risk of the incidence and spread of coronavirus.”
The obligation falling on businesses and service providers is as follows:
“A person responsible for… carrying on a business or providing a service must have regard to guidance issued by the Scottish Ministers relating to its premises, business or service.”
However, despite the use of the word “must”, failure to comply with the Regulation is not an offence nor is it a matter for enforcement by police or a designated local authority officer. A business owner could receive a fixed penalty notice for failing to collect visitor information (see our last update); but no such consequence would flow from providing background music.
It’s a confusing – in fact, unsatisfactory - state of affairs. Clients are understandably asking us about the consequences of departing from the guidance where they feel that can be done in a risk-managed way. For example, would it be reasonable to allow customers to order a drink using an app and collect the order at the bar, provided that the order collection was limited to one customer at a time?
There are clues:
“By making the guidance statutory – so that premises must take account of it – we are aiming to ensure greater compliance with the guidelines.”
“Failure to have regard to its terms is a matter likely to be taken into account should it become necessary to take enforcement action under public health legislation.”
There’s also an emphasis on the central importance of risk assessments:
“Undertaking a full risk assessment and implementing the necessary measures to protect staff, other workers/visitors and the public is not optional and must be carried out by all those operating in the hospitality sector.” [Our emphasis.]
“Businesses should… review their risk assessment against this guidance, making relevant changes where necessary.”
Our Licensing Director examined the importance of risk assessments in a recent Scottish Licensed Trade News article. In our view, although a failure to “have regard to” the statutory guidance has no direct consequences connected to a breach of Regulations, businesses can best protect themselves from public health enforcement action – and ensure the wellbeing of their customers and staff – by taking a conscientious approach to the assessment. Now is the time to review and update in the light of the statutory guidance.
Update 14 August 2020
Further amendments to the Health Protection (Coronavirus) (Restrictions) (Scotland) Regulations, in force from today, require businesses to keep a record of customers’ details.
The premises affected are:
Restaurants, cafes, bars, public houses and hotels in which food or drink is sold for consumption on the premises.
The information which must be recorded is as follows:
The required details are to be kept “in a filing system suitable for recording, storing and retrieving” the information and must be retained for at least 21 days from the date of a visit.
The “person responsible for premises” (an expression that includes the owner, proprietor and manager) is under a duty to provide the recorded information to a public health officer “as soon as reasonably practicable but in any event within 24 hours” when requested to do so.
The information so supplied will be used to support NHS Scotland’s Test and Protect programme.
The Scottish Government’s guidance for hospitality and tourism has been updated today to take account of the new Regulations.
Requirements under the Data Protection legislation
Where data is stored electronically (rather than in paper form) businesses must be registered with the Information Commissioner’s Office.
A privacy notice should be made available to customers explaining how their data will be handled.
It must not be used for marketing purposes.
The deletion of the data after the minimum retention period (see above) must be carried out securely.
Our data protection experts are available to provide assistance in this area.
Statutory guidance
The Scottish Government has also published statutory guidance which sits within the guidance for the hospitality and tourism sector. We’ll be looking at its contents in our next update to be published shortly.
Update 10 August 2020
A spike in Covid-19 cases associated with licensed premises in Aberdeen has resulted in the re-imposition lockdown measures in the City.
All indoor and outdoor hospitality venues required to close from 5pm on 5 August. The Regulations extend only to the Aberdeen City local government area and not wider Aberdeenshire.
Mandatory data collection
The Aberdeen cluster has triggered a move to place customers’ data collection on a mandatory footing. At the moment, the Scottish Government’s sector guidance encourages businesses to collect contact details to support NHS Scotland’s Test and Protect programme. A new Regulation – expected on Friday 14 August - will make the collection a legal requirement.
There’s also at least a possibility that venues will also be obliged to record the time at which customers’ leave the premises if a decision is taken to prevent so-called “bar hopping” – know to be a concern to the First Minister.
New statutory guidance
During her daily briefing on 7 August Mrs Sturgeon also announced that statutory guidance will shortly be published. The foundation has already been put in place. The latest set of amending Regulations make provision for “guidance on measures which should be taken…in order to minimise the risk of the incidence and spread of Coronavirus”.
A persons responsible for a place of worship, carrying on a business or providing a service “must have regard to” the guidance. However, for reasons which are unclear, the requirement falls outwith the enforcement provisions of the Regulations and there is no associated offence.
Other measures
The First Minister also referred to a number of other measures, although it’s not presently known whether these will be embodied in Regulations or form part of the statutory guidance:
Restrictions on the operation of licensed businesses are increasingly complex. If you’re in any doubt about your obligations or need help with any licensing matter, contact our team of licensing experts.
Update 31 July 2020
The First Minister’s route map update on 30 July brought no new firm reopening dates for the licensed trade.
However, we now have some indicative dates, as follows:
From Monday 24 August:
From Monday 14 September:
There’s no expectation that other changes will be introduced before 11 September.
A “Q&A” document aimed at providing further clarity for hospitality businesses following publication of Scottish Government’s sector guidance is now available on the Scottish Licensed Trade Association’s website.
Update 14 July 2020
The Scottish Government has now published an updated road map confirming the full reopening of hospitality venues and accommodation providers from 15 July, subject to social distancing requirements and guidance.
The possibility of operating with a 1-metre social distancing minimum comes into effect on the same date for outdoor and indoor hospitality venues and is addressed in the Government’s update Tourism and Hospitality Sector Guidance. A revised risk assessment template has also been published. The importance of risk assessments is explained in our Getting Good to Go guide. It’s absolutely imperative that businesses now revisit their assessments and revise where necessary. Those planning to operate with 1-metre physical distancing must incorporate the appropriate measures.
The Guidance says:
“It is acknowledged that not all of these measures will be relevant in every setting but that it is for individual businesses to consider where they do relate to their specific business and reflect this in their risk assessments. These are in addition to existing measures required for operating at two metres, which still applies to all other areas covered by the sector guidance where two metres remains the default.”
There’s still no good news for nightclubs and other live events businesses. These will not reopen before 31 July, although the new road map gives a very broad indication that “live events (outdoors)” might be able to resume slightly earlier.
If you require any licensing assistance our experts are always on hand to help.
Update 6 July 2020
The First Minister has announced a forthcoming relaxation of the 2 metre social distancing requirement in the hospitality sector.
The change is due to take place when indoor areas are permitted to open on 15 July.
Operators will be expected to take a number of “mitigation measures”. An “illustrative” list has been provided to help businesses with their relaunch preparations:
Further, detailed guidance will follow.
Announcing the change, Nicola Sturgeon said:
“[W]e will also insist on clear customer information to help inform the judgements we make as individuals about the risks we are prepared to take.
“So, if a business decides to operate at less than 2 metres, they should provide clear signage informing their customers that they are entering a 1 metre zone…
“[I]f infection levels were to rise again, we reserve the right to re-impose a strict 2 metre rule, either nationally or locally, or take other public health measures that are necessary to keep us safe.”
Outdoor areas opening from 6 July must comply with the 2 metre requirement until the reduction comes into effect.
The Scottish Government’s tourism and hospitality sector guidance has been updated to include guidance on the collection of customers’ data.
In summary:
To view our latest guidance on Collecting Customer Details click here.
Please contact us if you require advice in this area from our GDPR experts.
Update 30 June 2020
The hospitality and tourism sector guidance referred to in our last update has now been revised with the inclusion of a link to guidance on the safe use of toilets. Our analysis of the sector guidance can be downloaded here and takes account of this new guidance.
Businesses gearing up to provide outdoor drinking facilities from 6 July now have confirmation that that indoor toilets may be made available for customers.
But all businesses planning to resume trading in Phase 2 will now require to ensure that their risk assessments reflect the latest guidance and that pre-reopening checks and any necessary works are carried out accordingly.
Update 26 June 2020
The First Minister has now announced a number of key dates on the path to the re-opening of the hospitality and tourism industry. A revised road map has also been published:
Nicola Sturgeon stressed that these are indicative dates for the remainder of Phase 2 and the early part of Phase 3:
No dates – indicative or otherwise – have been announced in relation to nightclubs, casinos and other “live” entertainment venues. It’s highly unlikely that any changes here will take place before 23 July. Further announcements will be made by the First Minister at next review stage on 9 July.
Social distancing
No decision has been taken on the reduction of social distancing from 2 metres to 1 metre (the larger distance being mandatory in premises currently allowed to be open). In her statement to the Scottish Parliament on 24 June, the First Minister said:
“It might be possible to allow relaxation of the 2m physical distancing rule. I will receive that advice next week, and will report on it by 2 July. We will issue guidance as soon as possible after that.”
The Scottish Government has issued hospitality and tourism industry sector guidance available here.
We’ve produced a summary of the salient points which you can download here.
Guidance has also been issued to Licensing Boards under Section 142 of the Licensing (Scotland) Act 2005. Because it has statutory backing, Boards must have regard to guidance when carrying out their functions under the Act. It proceeds on the basis that the Scottish Government wishes to assist the licensed trade in its recovery from the economic impact of Covid19:
“Flexibility and pragmatism in decision-making and sensitivity to the wider economic situation should be at the forefront of how a Board decides to operate.”
In relation to occasional licences for outdoor areas, Boards are expected to consider all applications “sensitively” and “with no unnecessary hurdles” put in place.
Data collection
Licensed businesses will be required to collect customers’ contact data to assist the NHS Scotland “Test and Protect” scheme. This will raise important data protection issues for the trade and we’ll be providing guidance for our clients when we have more information about the data gathering.
Update 19 June 2020
The hospitality industry has suffered an unexpected blow with the delayed reopening of outdoor areas.
The original Scottish Government route map held out the prospect of pubs and restaurants opening “outdoor spaces with physical distancing and increased hygiene routines” following the Phase 2 review (see last update). Although there was no absolute guarantee, trade confidence was high with an expectation that Licensing Boards would be in a position to issue occasional licences starting in the next few days.
But a revised route map published yesterday has pushed the earliest date back to 2 July:
In the course of her daily briefing statement, Mrs Sturgeon told the Parliament:
"We may be able to set a date later that is within phase 2, but I have commissioned further advice from our Scientific Advisory Group to inform this decision.
"There is emerging evidence that places such as pubs, restaurants and gyms can be hotspots for transmission.”
She expects the “further advice” in two weeks’ time.
The reference to “hotspots” may well have an adverse impact on customer confidence. Graham Simpson MSP wanted to know why outdoor markets posed an acceptable risk but not beer gardens. (Those markets are permitted to open from 29 June along with outdoor sports centres and a number of other businesses.)
Mrs Sturgeon referred to “breathing patterns” - shouting and singing were more likely to create a virus transmission risk:
"There is a lot of emerging evidence that, in particular locations, including pubs, whether indoors or outdoors, the risk of transmission could be higher…[W]e are talking about places where people’s pattern of breathing might be changed. If someone is shouting to be heard over music or is singing, they are more likely to inhale and have the virus transmitted that way."
There was also confirmation that the Scottish Government presently remains wedded to social distancing at 2 metres. The First Minister told the chamber that a change would require “rigorous consideration”, although it might be possible to reset the distance and 1 metre or 1.5 metres with “additional mitigations”. The Scottish Licensed Trade Association and other industry bodies have warned that a 2-metre requirement would leave many venues operating at an unviable capacity.
New Scottish Government publications
Two new sets of guidance have been published:
1. Sector guidance for tourism and hospitality businesses covering safe operating procedures including the preparation of risk assessments.
2. Guidance for occasional licences issued to Licensing Boards under Section 142 of the Licensing (Scotland) Act 2005. This encourages Boards to approach occasional licence applications for outdoor areas “with a keen and focused sense on the needs of the on-sale business to seek recovery from the Coronavirus outbreak”. The Scottish Government “expects all applications to be considered sensitively with no unnecessary hurdles having to be overcome prior to the granting of an occasional licence”.
The guidance also makes it clear that Boards will wish to satisfy themselves that applicants can meet the terms of the sector guidance and legal provisions on Coronavirus transmission prevention.
Update 25 May 2020
The Scottish Government has now published a route map setting out a phased removal of lockdown restrictions.
In relation to the country’s hospitality businesses, the steps – in phases 2, 3 and 4 - are more or less in line with trade expectations:
As to timings, there’s speculation the implementation of the changes will coincide with the three-weekly lockdown review cycle. On that basis, we might expect licensed outdoor areas to reopen in the second half of June. However, the Scottish Government has made it clear that certain phases may extend beyond a review period. If so, open air drinking could be pushed back until July; and it may be optimistic to assume that phases 3 will be triggered before August.
Until phase 4 is reached, the licensed trade faces substantial challenges. “Distancing” is plainly central to the Scottish Government’s strategy: the word “distancing” appears around 100 times in the 46-page route map document. But keeping apart customers in pubs, restaurants and cafés will inevitably shrink capacities dramatically. The Scottish Licensed Trade Association [SLTA] estimates that if the “safe” physical distance is set at 2 metres capacities could be slashed by up to 80 per cent.
Land-locked premises will need to remain closed until phase 3 and those with small licensed external areas have no little or no prospect of trading when phase 1 commences.
Where extra outdoor space is available, putting the necessary regulatory permissions – planning, licensing and roads authority consent – will be time consuming and costly. Customers will need access to toilet accommodation, with distancing potentially leading to long queues and the deployment of staff to manage entrances and exits – in fact, it might be necessary to operate a one-way system. And, of course, the vagaries of the Scottish weather could also put a damper on viability.
“Hygiene” is another word used liberally in the route map plan. But as yet there’s no detail on the measures operators will require to adopt. In a Herald article Graham Suttle, the highly-experienced managing director of a Glasgow pub and restaurant group, expressed his concerns that additional overheads will be generated, further eroding viability.
The Scottish Government is now under pressure from trade organisations to remove a palpable existential threat to the country’s hospitality industry. The immediate priorities are the creation of more pavement space to allow for the expansion of outside drinking areas and a slackening of the regulatory processes.
While this update contains few positives, the team at Hill Brown Licensing are always on hand to provide our clients with help and advice – and wherever possible provide solutions to the licensing challenges as we continue to navigate these turbulent waters.
Update 23 April 2020
In our Briefing #5, we set out details of the businesses required to close and the conditions under which others could continue to trade.
The position is now enshrined in The Health Protection (Coronavirus) (Restrictions) (Scotland) Regulations 2020. To date, there have been two sets of amendments to the Regulations. The first corrects two typographical errors while the second:
The Scottish Government has now produced guidance on social distancing and business closures. It also suggests that all business premises, sites and attractions not required by law to close should close now unless they meet certain criteria.
In the past few weeks, there have been reports on newspaper websites and on social media that police have challenged members of the public who, in an officer’s opinion, have not left home for the purpose of buying essential items. For example, according to Edinburgh Live, an Edinburgh shopper claimed her friend had received a fixed penalty notice “for buying a bottle of Prosecco”.
While these reports are anecdotal, it’s worth making the position regarding alcohol purchases clear.
As a starting point, it’s an offence to leave the place where you are living unless you have a “reasonable excuse”. The Regulations provide that “reasonable excuse” embraces a number of specified activities, including:
“to obtain basic necessities, including food and medical supplies for those in the same household (including any pets or animals in the household) or for a vulnerable person and supplies for the essential upkeep, maintenance and functioning of the household or the household of a vulnerable person, or to obtain money”
It would appear that police quarrels with alcohol purchases (assuming there is some substance in the reports) proceed on that basis that alcohol is not a “basic necessity” (a view with which the majority of the population would doubtless disagree).
But that’s a position without any legal foundation. The Regulations specifically provide that “Off licences and licensed shops selling alcohol (including breweries)” are permitted to remain open. Restaurants, cafés and pubs are permitted to sell food and alcohol for collection or delivery (alcohol sales being, of course, dependent on authorisation in the licence).
The expression “basic necessities” is not happily chosen. But it simply cannot be the case that premises allowed to remain open are not permitted to serve customers. Putting that in sharp focus, it would be absurd if the Prosecco purchaser had been assailed upon leaving an “off-licence”.
There may not be any hard, indisputable evidence that Police Scotland have, in fact, taken a perverse view on what is, or is not a “basic necessity”. However, it is a matter of record that Northamptonshire Police Chief Constable Nick Adderley announced that his officers might begin to check shoppers’ trolleys to determine whether they contained “legitimate essential items”. Following a predictable backlash, Mr Adderley was obliged to repent of these threats.
Postscript: Scottish Grocer has now published the following response from the Scottish Government on the trade paper’s Twitter feed:
"Convenience stores across Scotland are playing a crucial role in supporting their communities and vulnerable people in particular during the crisis.
“As long as they can adhere to the social distancing guidance, they are able to continue trading throughout the lockdown and there are no restrictions on the types of goods that they can continue to sell.”
Update 2 April 2020
Licensing emergency measures set to go “live”
The Scottish Parliament has now passed the Coronavirus (Scotland) Bill which will come into force on the day following Royal Assent, expected to be given early next week.
There have been no amendments to the alcohol licensing measures explained in our last update.
The principle provisions in relation to licences issued under the Civic Government (Scotland) Act 1982 - such as public entertainment and late-hours catering licences – are as follows:
Update 31 March 2020
Today the Scottish Government published the Cornonavirus (Scotland) Bill which includes various licensing provisions designed to help the trade and Licensing Boards in these very testing times. The Bill will be laid before Parliament tomorrow with the expectation that it pass all three stages the same day. The Government tells licensing stakeholders: "If something cannot be done due to coronavirus, then the Scot Government wants the licensing system to be able to reflect that, with no loss of rights arising, that is what licensing provisions... intended to achieve"
The headline changes are:
Many of the provisions require a ‘reason relating to Coronavirus’ so it is hoped and expected that Licensing Boards will interpret this widely.
The Bill also makes changes to the Civic Government (Scotland) Act 1982 in particular in relation to expiry dates and renewals. We will provide an update on this shortly.
All of these legislative changes if approved will expire after 6 months but they may be extended for two further periods of six months, giving a maximum duration of 18 months.
The full Bill is available here https://www.parliament.scot/parliamentarybusiness/Bills/114929.aspx
Update 27 March 2020
Delivery and takeaway services
The Scottish Government has now clarified the position in relation to licensed premises operating delivery and takeaway services but which have been obliged to close for normal trading.
Restaurants and cafés can remain operational for “food delivery and takeaway”. “Public houses” are in a similar position. Although no exceptions are listed for “bars”, in our view they fall into the same category as public houses in relation to deliveries and takeaways where they’re in a position to supply food.
“Food” includes alcohol but see our post dated 19 March in relation to deliveries.
There is nothing to prevent customers who are collecting orders from entering these premises but they must not do so for any other purpose.
Businesses should operate “social distancing” arrangements by:
Shops licensed for off-sales
As part of a number of retail closure exceptions (e.g., supermarkets and corner shops), the following may continue to trade: “Off-licences and licensed shops selling alcohol, including those within breweries, newsagents, post offices and banks”.
Hotels and other accommodation providers
The Scottish Government’s latest position is as follows:
Hotels: Where people are resident on an interim basis while their primary residence is unavailable, they may continue to do so. Key workers can continue to stay in hotels “or similar”.
Hotels, hostels, B&B accommodation, campsites and boarding houses for commercial use: Key workers, permanent residents, and non-UK residents who are presently unable to travel to their country of residence can continue to stay in hotels or similar where required. Those who are unable to move into a new home due to the current restrictions can also stay at hotels. Where hotels, hostels and B&B establishment are providing rooms to support homeless and other vulnerable people, such as those who cannot safely stay in their home, through arrangements with local authorities and other public bodies, they may remain open. Hotels are permitted to host blood donation sessions.
Caravan parks/sites for commercial use: Where people live permanently in caravan parks or are staying in caravan parks as “interim abodes” where their primary residence is not available, they may continue to do so.
The above supersedes parts of the announcement made by the First Minister on 23 March (as below).
Workplace canteens
Where there are no practical alternatives, workplace canteens can remain open to provide staff food and/or provide a space for breaks. However, where possible, workers should be encouraged to bring their own food and distributors should move to takeaway.
Measures should be taken to minimise the number of people in the canteen at any one time by, for example, setting up a rota.
Cinemas, theatres and concert halls
Live streaming of a performance by a small group “could” be permissible with social distancing observed. Blood donation sessions are permitted.
No exceptions
No closure exemptions have been allowed for:
Update 23 March 2020
Following the closure of pubs, restaurants and cafés, the position regarding hotels and B&Bs generated considerable uncertainty. It seemed that accommodation could still be provided, provided bars, restaurants and communal eating areas (including staff canteens) were closed.
The First Minister has announced today that accommodation providers “should not be accepting visitors”. (This includes providers of self-catering accommodation.) However, they should continue to provide staff with accommodation and be ready to provide an essential service in this crisis if required.
We expect that this move will receive full legal backing throughout a package of emergency legislation measures later this week.
On 21 March the Westminster Government took powers in England and Wales to ensure that restaurants; cafés, staff canteens; bars; public houses; bars, restaurants and dining rooms in hotels/clubs; cinemas; nightclubs; theatres; bingo halls; concert halls; museums/galleries; casinos; betting shops; spas/parlours closed or remained closed.
This measure - the Health Protection (Coronavirus, Business Closure) (England) Regulations 2020 - was not interpreted as preventing the provision of accommodation, providing that food and beverages were only supplied by room service.
Scotland’s Police Force has promised robust action against pubs who have defied the instruction to close.
Emergency closure orders will be issued under Section 97 of the Licensing (Scotland) Act 2005. The closure period cannot exceed 24 hours but Section 99 allows for extensions. These orders do not require the sanction of the Licensing Board and can be issued by a police officer of or above the rank of inspector. They proceed on the basis of public safety or disorder on, or in the vicinity of, licensed premises.
According to Deputy Chief Constable Malcolm Graham, the level of compliance has been “exceptionally high” and that “only a small number” of public houses have declared an intention to remain open until legally obliged to shut down.
Where an emergency closure has been issued the premises concerned will be reported to the Licensing Board for further action.
As in the case of hotels and other venues (see above) emergency legislation is expected to fortify police powers within the next few days.
Update 23 March 2020
During this extremely challenging time for all in the licensed trade where many staff lay offs are expected, you can find practical advice from our employment law team at the following links:
Information on new coronavirus staff retention scheme - https://www.mshblegal.com/news/hr-brief-the-coronavirus-job-retention-scheme.html
Tips for employers on home working - https://www.mshblegal.com/news/homeworking.html
What employers need to know during the pandemic - https://www.mshblegal.com/news/coronavirus-what-should-employers-know.html
If you are looking to take advantage of the Government scheme and put staff on furlough we can provide you with a step by step guide and documentation. Please email This email address is being protected from spambots. You need JavaScript enabled to view it. if this would be helpful.
Update 19 March 2020
It’s clear that online deliveries are set to boom during the emergency and we’re now providing more detail what businesses must do to stay legal.
As we mentioned in the last bulletin, in our view a premises licence operating plan . doesn’t need to include “alcohol deliveries” as an activity. So, provided that the operating plan includes off-sales, the right to deliver is implicit. That view is not shared by every Licensing Board. Some, including Highland, West Dunbartonshire, Scottish Borders, Falkirk and Argyll & Bute require you to state if you are offering a delivery service when applying for a premises licence. If you would like to introduce the service a major variation would be needed before doing so. It remains to be seen whether some flexibility will be afforded in the current situation.
Record keeping is a key legal requirement. The Licensing (Scotland) Act 2005 stipulates that two records must be kept in either paper or electronic form:
Both of these records must be completed before the alcohol is dispatched and detail the following:
It is an offence to make a delivery without these records, to deliver to an address not detailed in the records and to refuse to allow a Police Officer of Licensing Standards Officer to examine the records.
Some Boards - Glasgow, for example, have supplemented these provisions with their own “local” premises licence conditions.
Alcohol may be ordered and dispatched outwith licensed hours except that it cannot be delivered between 12 midnight and 6am. Payment must be taken within licensed hours. Most operators will limit delivery times to 10am to 10pm to avoid potentially problematic late night deliveries.
The delivery must not be delivered by anyone under 18. While a person under 18 can make a delivery if they work in the premises and their role includes making deliveries this should be avoided as it carries a significant risk to the operator.
Proof of age must be requested at the point of delivery if the driver has any cause to believe that the person accepting the alcohol is under 25. Where the driver has requested proof of age and it can’t be provided the sale must be refused.
Technically, the answer to this is “no” but it goes without saying that in the event of an underage sale a licence holder who failed to train drivers would struggle to establish a defence of due diligence. If partnering with an online delivery service or using third party couriers you should always satisfy yourself that their drivers are trained to the same standard as those working within your premises. We recommend that you keep records of their training.
Licence holders are ultimately response for the sale, even where a third party is involved, so your premises licence and reputation could be at risk if you fail to comply. A recent case in Carlisle where two 13 year-old girls were left hospitalised after receiving an alcohol delivery from licensed premises highlights the risks for both licence holders and the public. The girls made a full recovery but the premises’ ability to sell alcohol was removed following a review and the licence holder could face criminal charges.
Bottom line: it’s important that you treat an alcohol sale made via a delivery service with the same caution as alcohol being sold within a licensed premises.
Update 18 March 2020
Last week Kate Nicholls, Chief Executive at the British Beer and Pub Association, sounded a warning that hospitality businesses of all sizes - some already on a financial cliff edge - faced annihilation short of robust Government support.
The stark truth is that, in the present, fast-developing emergency, scraps of good news are few and far between.
In this and future newsletters we’ll be monitoring developments as they affect the licensed trade; providing practical, positive advice; and offering answers to a number of key questions.
The Scottish Government has “advised” organisers of mass gatherings - events with attendances of 500 or more, indoors or outdoors - to cancel or postpone as a means of reducing potential burdens on the emergency services.
Plainly, the advice (and it’s no more than that) would cover a ticketed event where the numbers exceed the threshold. However, it’s not clear how it affects other the likes of high capacity nightclubs. While operators are being urged to take a risk-assessed approach, with the ink barely dry on the guidance it became clear that any interpretation problems have become pretty much academic. It remains to be seen whether club attendances will stand up, but theatres and cinemas are already going “dark”. Ambassadors Theatre Group – one of the largest UK operators – has “temporarily suspended” all shows, while Cineworld, Vue and Odeon have closed their doors until further notice. And, of course, Scotland and the rest of the UK may well follow other European countries and force the closure of public spaces by means of emergency legislation.
There are already indications that Licensing Board meetings are likely to be cancelled. That, of course, could push the launch of new developments into the long grass and delay important changes to operating plans.
It’s just to early to predict how Board resources will cope with this unprecedented situation and whether practices might be adapted.
Certain types of applications require a hearing at a public meetings: new premises licences, non-minor variations and (where there’s a police report) personal licences. In other words, there’s no “delegated powers” arrangement allowing an uncontroversial application to be granted by the Board’s Clerk or by a Board member.
However, at least one Board will not call applicants to a meeting if there are no objections or adverse representations. The application will simply be granted at a meeting unless any unexpected issues arise on the day. On occasions, applicants will negotiate a solution to an objection or representation to avoid being called to a hearing.
Helpful though this approach is, it has no statutory backing. It now remains to be seen whether other Boards will adopt a pragmatic “delegated powers” approach in appropriate circumstances. The Scottish Government has already been called upon to intervene with a proper solution.
Over the coming months demand for home deliveries could swamp retailers’ resources. At least one of the major supermarket chains can’t offer any delivery slots for three weeks.
The likes of Just Eat, Uber Eats and Deliveroo can expect a major business boom. It’s common for restaurants to offer takeaway via these online platforms. Others are now joining in along with pubs starved of customers.
Are there licensing implications? In our view, where a premises licence authorises the sale of alcohol for off-consumption, specific provision for deliveries needn’t be set out in the operating plan. But there’s a catch. Some Licensing Boards have made it clear in their policy statements that they expect a non-minor variation application to cover the activity. That allows the Board to attach conditions, such as the operation of “Challenge 25” at the point of the alcohol delivery.
If you’re now contemplating alcohol deliveries and don’t have “cover” in your licence, speak to one of our team and we’ll steer you in the right direction.
A similar issue arises in relation to food deliveries. Technically, these ought to be included in the operating plan. But, if not, it is just impossible to conceive that an Board would take enforcement action in the current circumstances.
Just Eat has advised its customers that they can now put a note in the ordering page – “Contactless” – which will instruct delivery drivers to leave the order on the doorstep and ring the bell to signal the arrival of the food. Similarly, some of the supermarket companies have put in place “contactless” delivery arrangements.
It may be obvious - but just to be clear - on no account whatsoever should alcohol be left on a customer’s doorstep in any circumstances; and delivery drivers as well as their employers will have to take a view as to any risks associated with face-to-face deliveries to the “self-isolating”.
If you operate in an area where the Licensing Board imposes limits on the number of extended hours applications (in Glasgow, the quota is 10 grants per calendar year) you should “surrender” any current grants for events that will be postponed or cancelled. Get in touch with the Board and let them know the event will not take place on the scheduled date.
Check back regularly for further advice and updates.
All information contain within this update is accurate at the time of publication. During these unprecedented times where the situation is constantly changing at pace it is vital that you take expert advice where necessary. Please do not hesitate to contact us if you wish to discuss any issues covered in these updates further. The Hill Brown Licensing Team and the wider team at Miller Samuel Hill Brown remain committed to providing the fullest possible service for the trade at this extremely challenging time.
CORONAVIRUS CRISIS LICENSING BRIEFING #20
Update 1 September 2020
As set out in the latest Scottish Government road map (see our last update) amusement and games facilities (fruit machines, pool tables, darts but not dominoes) are now permitted in hospitality venues on a risk-assessed basis. Further information appears in the latest version of the Government’s sector guidance.
Bingo halls and casinos are also allowed to resume operations and these businesses now fall within the guidance.
The road map reference to the opening up of “certain outdoor live events” led to the expectation that these could take place in licensed outdoor spaces. But according to new, separate guidance for the events sector the types of events it describes (outdoor seated live events and outdoor spaces live events):
“may not take place in general hospitality areas, such as beer gardens, that are currently operating for the serving of food and drink and are subject to a 1 metre physical distancing exemption.”
That of course begged the question as to whether events involving music could take place in large licensed outdoor areas where two-metre distancing was possible.
The answer appears to be “No”. Many premises licences are subject to a condition providing that no amplified music is to be played in, or relayed to, an outdoor area. But even where no such condition exists, the statutory guidance continues to impose a ban on music in hospitality premises, whether outdoors or indoors
As to other forms of outdoor entertainment, the position remains unclear but enforcement authorities appear to be taking the view that the events sector guidance simply does not apply to licensed premises. Operators considering the provision of non-musical entertainment outdoors should take legal advice.
New Regulations in force from 28 August give local authorities sweeping new powers to address the Coronavirus pandemic "by proportionate means", fulfilling the First Minister's pledge to step up enforcement of the statutory guidance.
Authorities may now issue "directions" imposing "prohibitions, requirements or restrictions" in relation to specified premises, for the purposes of:
In particular, a prohibition, requirement or restriction can relate to:
A direction has to state:
There are also provisions requiring the local authority to take "reasonable steps" to give advance notice of the direction to:
Further provisions relate to events and access to public outdoor spaces.
The directions are enforceable by a designated local authority officer (likely to be an environmental health officer) and the police. A breach will lead to the issue of a fixed penalty notice which could reach £960 for repeated offences. More materially, it's likely that breaches will be reported to Licensing Boards and result in premises licence reviews. While there is a right to appeal, the way in which that might be exercised is subject to uncertainties which trade lawyers have raised with the Scottish Government.
Update 21 August 2020
Statutory guidance: new enforcement measures
In our last update we looked at the confused status of the new statutory guidance issued by Scottish Ministers containing, among other measures, the controversial ban of music and television sound.
In her lockdown review yesterday, the First Minister announced a significant development. After acknowledging the efforts of many licensed trade outlets to comply with the guidance she said:
“However, we know that not all hospitality businesses have implemented the guidance effectively, so we intend to strengthen the powers of local authorities to act in such circumstances.
“The Scottish Government has powers… to issue directions in respect of a class of premises – for example, a direction to close all pubs in a particular postcode. We intend to give local authorities the power to act in relation to individual specific premises that are breaching guidelines and risking transmission of the virus. That power would enable local authorities to close such premises or impose such conditions on their remaining open, where they deem that that is necessary for the purpose of preventing, protecting against or controlling the spread of infection.”
Regulations to implement this power will be introduced next week and come into effect on 28 August.
We cannot over-emphasise the risks now involved in failing to adhere to the guidance. Hospitality outlets should immediately carry out a meticulous review of their operating practices in the light of its requirements or risk closure.
This page will be updated as soon as the Regulations are published.
Yesterday also saw the publication of the latest lockdown-easing road map, which we’ll also examine in the next update.
Update 17 August 2020
Statutory guidance
Scottish Ministers have now issued “hospitality sector statutory guidance” which sits within the “main” guidance for the hospitality and tourism sector.
The statutory component sets out a number of “new measures” taking effect from 14 August and lists “existing measures”.
The new measures are:
1. No background music and no television sound
The Scottish Government believes that music or background sound at any level may lead to raised voices which increase the risk of virus transmission.
At her briefing on 14 August, the First Minister acknowledged that “atmosphere in pubs and restaurants is important” and gave an indication that the matter might be revisited:
“[W]e are willing to work with the sector to see if it might be possible to agree a more nuanced position based on an acceptable decibel level, but as you will gather just from what I have said there that will not be simple and it will take time”
2. Noise control: Loud behaviour
Where customers start to shout or sing “this should be challenged”. It’s suggested that clear signage can help to inform customers of expected standards of behaviour.
3. Queue management
There should be no queuing inside premises except where takeaway services are being provided with physical distancing Outdoor queuing should be avoided as far as possible: where it’s necessary for safety reasons, distancing measures should be put in place. In effect, as reflected in “existing measures”, systems should be in place to ensure that all customers are seated.
The “empowering” Regulation provides that:
“The Scottish Ministers may issue guidance on measures which should be taken… in order to minimise the risk of the incidence and spread of coronavirus.”
The obligation falling on businesses and service providers is as follows:
“A person responsible for… carrying on a business or providing a service must have regard to guidance issued by the Scottish Ministers relating to its premises, business or service.”
However, despite the use of the word “must”, failure to comply with the Regulation is not an offence nor is it a matter for enforcement by police or a designated local authority officer. A business owner could receive a fixed penalty notice for failing to collect visitor information (see our last update); but no such consequence would flow from providing background music.
It’s a confusing – in fact, unsatisfactory - state of affairs. Clients are understandably asking us about the consequences of departing from the guidance where they feel that can be done in a risk-managed way. For example, would it be reasonable to allow customers to order a drink using an app and collect the order at the bar, provided that the order collection was limited to one customer at a time?
There are clues:
“By making the guidance statutory – so that premises must take account of it – we are aiming to ensure greater compliance with the guidelines.”
“Failure to have regard to its terms is a matter likely to be taken into account should it become necessary to take enforcement action under public health legislation.”
There’s also an emphasis on the central importance of risk assessments:
“Undertaking a full risk assessment and implementing the necessary measures to protect staff, other workers/visitors and the public is not optional and must be carried out by all those operating in the hospitality sector.” [Our emphasis.]
“Businesses should… review their risk assessment against this guidance, making relevant changes where necessary.”
Our Licensing Director examined the importance of risk assessments in a recent Scottish Licensed Trade News article. In our view, although a failure to “have regard to” the statutory guidance has no direct consequences connected to a breach of Regulations, businesses can best protect themselves from public health enforcement action – and ensure the wellbeing of their customers and staff – by taking a conscientious approach to the assessment. Now is the time to review and update in the light of the statutory guidance.
Update 14 August 2020
Data collection is now mandatory
Further amendments to the Health Protection (Coronavirus) (Restrictions) (Scotland) Regulations, in force from today, require businesses to keep a record of customers’ details.
The premises affected are:
Restaurants, cafes, bars, public houses and hotels in which food or drink is sold for consumption on the premises.
The information which must be recorded is as follows:
The required details are to be kept “in a filing system suitable for recording, storing and retrieving” the information and must be retained for at least 21 days from the date of a visit.
The “person responsible for premises” (an expression that includes the owner, proprietor and manager) is under a duty to provide the recorded information to a public health officer “as soon as reasonably practicable but in any event within 24 hours” when requested to do so.
The information so supplied will be used to support NHS Scotland’s Test and Protect programme.
The Scottish Government’s guidance for hospitality and tourism has been updated today to take account of the new Regulations.
Requirements under the Data Protection legislation
Where data is stored electronically (rather than in paper form) businesses must be registered with the Information Commissioner’s Office.
A privacy notice should be made available to customers explaining how their data will be handled.
It must not be used for marketing purposes.
The deletion of the data after the minimum retention period (see above) must be carried out securely.
Our data protection experts are available to provide assistance in this area.
Statutory guidance
The Scottish Government has also published statutory guidance which sits within the guidance for the hospitality and tourism sector. We’ll be looking at its contents in our next update to be published shortly.
Update 10 August 2020
A spike in Covid-19 cases associated with licensed premises in Aberdeen has resulted in the re-imposition lockdown measures in the City.
All indoor and outdoor hospitality venues required to close from 5pm on 5 August. The Regulations extend only to the Aberdeen City local government area and not wider Aberdeenshire.
Mandatory data collection
The Aberdeen cluster has triggered a move to place customers’ data collection on a mandatory footing. At the moment, the Scottish Government’s sector guidance encourages businesses to collect contact details to support NHS Scotland’s Test and Protect programme. A new Regulation – expected on Friday 14 August - will make the collection a legal requirement.
There’s also at least a possibility that venues will also be obliged to record the time at which customers’ leave the premises if a decision is taken to prevent so-called “bar hopping” – know to be a concern to the First Minister.
New statutory guidance
During her daily briefing on 7 August Mrs Sturgeon also announced that statutory guidance will shortly be published. The foundation has already been put in place. The latest set of amending Regulations make provision for “guidance on measures which should be taken…in order to minimise the risk of the incidence and spread of Coronavirus”.
A persons responsible for a place of worship, carrying on a business or providing a service “must have regard to” the guidance. However, for reasons which are unclear, the requirement falls outwith the enforcement provisions of the Regulations and there is no associated offence.
Other measures
The First Minister also referred to a number of other measures, although it’s not presently known whether these will be embodied in Regulations or form part of the statutory guidance:
Restrictions on the operation of licensed businesses are increasingly complex. If you’re in any doubt about your obligations or need help with any licensing matter, contact our team of licensing experts.
Update 31 July 2020
The First Minister’s route map update on 30 July brought no new firm reopening dates for the licensed trade.
However, we now have some indicative dates, as follows:
From Monday 24 August:
From Monday 14 September:
There’s no expectation that other changes will be introduced before 11 September.
A “Q&A” document aimed at providing further clarity for hospitality businesses following publication of Scottish Government’s sector guidance is now available on the Scottish Licensed Trade Association’s website.
Update 14 July 2020
The Scottish Government has now published an updated road map confirming the full reopening of hospitality venues and accommodation providers from 15 July, subject to social distancing requirements and guidance.
The possibility of operating with a 1-metre social distancing minimum comes into effect on the same date for outdoor and indoor hospitality venues and is addressed in the Government’s update Tourism and Hospitality Sector Guidance. A revised risk assessment template has also been published. The importance of risk assessments is explained in our Getting Good to Go guide. It’s absolutely imperative that businesses now revisit their assessments and revise where necessary. Those planning to operate with 1-metre physical distancing must incorporate the appropriate measures.
The Guidance says:
“It is acknowledged that not all of these measures will be relevant in every setting but that it is for individual businesses to consider where they do relate to their specific business and reflect this in their risk assessments. These are in addition to existing measures required for operating at two metres, which still applies to all other areas covered by the sector guidance where two metres remains the default.”
There’s still no good news for nightclubs and other live events businesses. These will not reopen before 31 July, although the new road map gives a very broad indication that “live events (outdoors)” might be able to resume slightly earlier.
If you require any licensing assistance our experts are always on hand to help.
Update 6 July 2020
The First Minister has announced a forthcoming relaxation of the 2 metre social distancing requirement in the hospitality sector.
The change is due to take place when indoor areas are permitted to open on 15 July.
Operators will be expected to take a number of “mitigation measures”. An “illustrative” list has been provided to help businesses with their relaunch preparations:
Further, detailed guidance will follow.
Announcing the change, Nicola Sturgeon said:
“[W]e will also insist on clear customer information to help inform the judgements we make as individuals about the risks we are prepared to take.
“So, if a business decides to operate at less than 2 metres, they should provide clear signage informing their customers that they are entering a 1 metre zone…
“[I]f infection levels were to rise again, we reserve the right to re-impose a strict 2 metre rule, either nationally or locally, or take other public health measures that are necessary to keep us safe.”
Outdoor areas opening from 6 July must comply with the 2 metre requirement until the reduction comes into effect.
The Scottish Government’s tourism and hospitality sector guidance has been updated to include guidance on the collection of customers’ data.
In summary:
To view our latest guidance on Collecting Customer Details click here.
Please contact us if you require advice in this area from our GDPR experts.
Update 30 June 2020
The hospitality and tourism sector guidance referred to in our last update has now been revised with the inclusion of a link to guidance on the safe use of toilets. Our analysis of the sector guidance can be downloaded here and takes account of this new guidance.
Businesses gearing up to provide outdoor drinking facilities from 6 July now have confirmation that that indoor toilets may be made available for customers.
But all businesses planning to resume trading in Phase 2 will now require to ensure that their risk assessments reflect the latest guidance and that pre-reopening checks and any necessary works are carried out accordingly.
Update 26 June 2020
The First Minister has now announced a number of key dates on the path to the re-opening of the hospitality and tourism industry. A revised road map has also been published:
Nicola Sturgeon stressed that these are indicative dates for the remainder of Phase 2 and the early part of Phase 3:
No dates – indicative or otherwise – have been announced in relation to nightclubs, casinos and other “live” entertainment venues. It’s highly unlikely that any changes here will take place before 23 July. Further announcements will be made by the First Minister at next review stage on 9 July.
Social distancing
No decision has been taken on the reduction of social distancing from 2 metres to 1 metre (the larger distance being mandatory in premises currently allowed to be open). In her statement to the Scottish Parliament on 24 June, the First Minister said:
“It might be possible to allow relaxation of the 2m physical distancing rule. I will receive that advice next week, and will report on it by 2 July. We will issue guidance as soon as possible after that.”
The Scottish Government has issued hospitality and tourism industry sector guidance available here.
We’ve produced a summary of the salient points which you can download here.
Guidance has also been issued to Licensing Boards under Section 142 of the Licensing (Scotland) Act 2005. Because it has statutory backing, Boards must have regard to guidance when carrying out their functions under the Act. It proceeds on the basis that the Scottish Government wishes to assist the licensed trade in its recovery from the economic impact of Covid19:
“Flexibility and pragmatism in decision-making and sensitivity to the wider economic situation should be at the forefront of how a Board decides to operate.”
In relation to occasional licences for outdoor areas, Boards are expected to consider all applications “sensitively” and “with no unnecessary hurdles” put in place.
Data collection
Licensed businesses will be required to collect customers’ contact data to assist the NHS Scotland “Test and Protect” scheme. This will raise important data protection issues for the trade and we’ll be providing guidance for our clients when we have more information about the data gathering.
Update 19 June 2020
The hospitality industry has suffered an unexpected blow with the delayed reopening of outdoor areas.
The original Scottish Government route map held out the prospect of pubs and restaurants opening “outdoor spaces with physical distancing and increased hygiene routines” following the Phase 2 review (see last update). Although there was no absolute guarantee, trade confidence was high with an expectation that Licensing Boards would be in a position to issue occasional licences starting in the next few days.
But a revised route map published yesterday has pushed the earliest date back to 2 July:
In the course of her daily briefing statement, Mrs Sturgeon told the Parliament:
"We may be able to set a date later that is within phase 2, but I have commissioned further advice from our Scientific Advisory Group to inform this decision.
"There is emerging evidence that places such as pubs, restaurants and gyms can be hotspots for transmission.”
She expects the “further advice” in two weeks’ time.
The reference to “hotspots” may well have an adverse impact on customer confidence. Graham Simpson MSP wanted to know why outdoor markets posed an acceptable risk but not beer gardens. (Those markets are permitted to open from 29 June along with outdoor sports centres and a number of other businesses.)
Mrs Sturgeon referred to “breathing patterns” - shouting and singing were more likely to create a virus transmission risk:
"There is a lot of emerging evidence that, in particular locations, including pubs, whether indoors or outdoors, the risk of transmission could be higher…[W]e are talking about places where people’s pattern of breathing might be changed. If someone is shouting to be heard over music or is singing, they are more likely to inhale and have the virus transmitted that way."
There was also confirmation that the Scottish Government presently remains wedded to social distancing at 2 metres. The First Minister told the chamber that a change would require “rigorous consideration”, although it might be possible to reset the distance and 1 metre or 1.5 metres with “additional mitigations”. The Scottish Licensed Trade Association and other industry bodies have warned that a 2-metre requirement would leave many venues operating at an unviable capacity.
New Scottish Government publications
Two new sets of guidance have been published:
1. Sector guidance for tourism and hospitality businesses covering safe operating procedures including the preparation of risk assessments.
2. Guidance for occasional licences issued to Licensing Boards under Section 142 of the Licensing (Scotland) Act 2005. This encourages Boards to approach occasional licence applications for outdoor areas “with a keen and focused sense on the needs of the on-sale business to seek recovery from the Coronavirus outbreak”. The Scottish Government “expects all applications to be considered sensitively with no unnecessary hurdles having to be overcome prior to the granting of an occasional licence”.
The guidance also makes it clear that Boards will wish to satisfy themselves that applicants can meet the terms of the sector guidance and legal provisions on Coronavirus transmission prevention.
Update 25 May 2020
The Scottish Government has now published a route map setting out a phased removal of lockdown restrictions.
In relation to the country’s hospitality businesses, the steps – in phases 2, 3 and 4 - are more or less in line with trade expectations:
As to timings, there’s speculation the implementation of the changes will coincide with the three-weekly lockdown review cycle. On that basis, we might expect licensed outdoor areas to reopen in the second half of June. However, the Scottish Government has made it clear that certain phases may extend beyond a review period. If so, open air drinking could be pushed back until July; and it may be optimistic to assume that phases 3 will be triggered before August.
Until phase 4 is reached, the licensed trade faces substantial challenges. “Distancing” is plainly central to the Scottish Government’s strategy: the word “distancing” appears around 100 times in the 46-page route map document. But keeping apart customers in pubs, restaurants and cafés will inevitably shrink capacities dramatically. The Scottish Licensed Trade Association [SLTA] estimates that if the “safe” physical distance is set at 2 metres capacities could be slashed by up to 80 per cent.
Land-locked premises will need to remain closed until phase 3 and those with small licensed external areas have no little or no prospect of trading when phase 1 commences.
Where extra outdoor space is available, putting the necessary regulatory permissions – planning, licensing and roads authority consent – will be time consuming and costly. Customers will need access to toilet accommodation, with distancing potentially leading to long queues and the deployment of staff to manage entrances and exits – in fact, it might be necessary to operate a one-way system. And, of course, the vagaries of the Scottish weather could also put a damper on viability.
“Hygiene” is another word used liberally in the route map plan. But as yet there’s no detail on the measures operators will require to adopt. In a Herald article Graham Suttle, the highly-experienced managing director of a Glasgow pub and restaurant group, expressed his concerns that additional overheads will be generated, further eroding viability.
The Scottish Government is now under pressure from trade organisations to remove a palpable existential threat to the country’s hospitality industry. The immediate priorities are the creation of more pavement space to allow for the expansion of outside drinking areas and a slackening of the regulatory processes.
While this update contains few positives, the team at Hill Brown Licensing are always on hand to provide our clients with help and advice – and wherever possible provide solutions to the licensing challenges as we continue to navigate these turbulent waters.
Update 23 April 2020
In our Briefing #5, we set out details of the businesses required to close and the conditions under which others could continue to trade.
The position is now enshrined in The Health Protection (Coronavirus) (Restrictions) (Scotland) Regulations 2020. To date, there have been two sets of amendments to the Regulations. The first corrects two typographical errors while the second:
The Scottish Government has now produced guidance on social distancing and business closures. It also suggests that all business premises, sites and attractions not required by law to close should close now unless they meet certain criteria.
In the past few weeks, there have been reports on newspaper websites and on social media that police have challenged members of the public who, in an officer’s opinion, have not left home for the purpose of buying essential items. For example, according to Edinburgh Live, an Edinburgh shopper claimed her friend had received a fixed penalty notice “for buying a bottle of Prosecco”.
While these reports are anecdotal, it’s worth making the position regarding alcohol purchases clear.
As a starting point, it’s an offence to leave the place where you are living unless you have a “reasonable excuse”. The Regulations provide that “reasonable excuse” embraces a number of specified activities, including:
“to obtain basic necessities, including food and medical supplies for those in the same household (including any pets or animals in the household) or for a vulnerable person and supplies for the essential upkeep, maintenance and functioning of the household or the household of a vulnerable person, or to obtain money”
It would appear that police quarrels with alcohol purchases (assuming there is some substance in the reports) proceed on that basis that alcohol is not a “basic necessity” (a view with which the majority of the population would doubtless disagree).
But that’s a position without any legal foundation. The Regulations specifically provide that “Off licences and licensed shops selling alcohol (including breweries)” are permitted to remain open. Restaurants, cafés and pubs are permitted to sell food and alcohol for collection or delivery (alcohol sales being, of course, dependent on authorisation in the licence).
The expression “basic necessities” is not happily chosen. But it simply cannot be the case that premises allowed to remain open are not permitted to serve customers. Putting that in sharp focus, it would be absurd if the Prosecco purchaser had been assailed upon leaving an “off-licence”.
There may not be any hard, indisputable evidence that Police Scotland have, in fact, taken a perverse view on what is, or is not a “basic necessity”. However, it is a matter of record that Northamptonshire Police Chief Constable Nick Adderley announced that his officers might begin to check shoppers’ trolleys to determine whether they contained “legitimate essential items”. Following a predictable backlash, Mr Adderley was obliged to repent of these threats.
Postscript: Scottish Grocer has now published the following response from the Scottish Government on the trade paper’s Twitter feed:
"Convenience stores across Scotland are playing a crucial role in supporting their communities and vulnerable people in particular during the crisis.
“As long as they can adhere to the social distancing guidance, they are able to continue trading throughout the lockdown and there are no restrictions on the types of goods that they can continue to sell.”
Update 2 April 2020
Licensing emergency measures set to go “live”
The Scottish Parliament has now passed the Coronavirus (Scotland) Bill which will come into force on the day following Royal Assent, expected to be given early next week.
There have been no amendments to the alcohol licensing measures explained in our last update.
The principle provisions in relation to licences issued under the Civic Government (Scotland) Act 1982 - such as public entertainment and late-hours catering licences – are as follows:
Update 31 March 2020
Today the Scottish Government published the Cornonavirus (Scotland) Bill which includes various licensing provisions designed to help the trade and Licensing Boards in these very testing times. The Bill will be laid before Parliament tomorrow with the expectation that it pass all three stages the same day. The Government tells licensing stakeholders: "If something cannot be done due to coronavirus, then the Scot Government wants the licensing system to be able to reflect that, with no loss of rights arising, that is what licensing provisions... intended to achieve"
The headline changes are:
Many of the provisions require a ‘reason relating to Coronavirus’ so it is hoped and expected that Licensing Boards will interpret this widely.
The Bill also makes changes to the Civic Government (Scotland) Act 1982 in particular in relation to expiry dates and renewals. We will provide an update on this shortly.
All of these legislative changes if approved will expire after 6 months but they may be extended for two further periods of six months, giving a maximum duration of 18 months.
The full Bill is available here https://www.parliament.scot/parliamentarybusiness/Bills/114929.aspx
Update 27 March 2020
Delivery and takeaway services
The Scottish Government has now clarified the position in relation to licensed premises operating delivery and takeaway services but which have been obliged to close for normal trading.
Restaurants and cafés can remain operational for “food delivery and takeaway”. “Public houses” are in a similar position. Although no exceptions are listed for “bars”, in our view they fall into the same category as public houses in relation to deliveries and takeaways where they’re in a position to supply food.
“Food” includes alcohol but see our post dated 19 March in relation to deliveries.
There is nothing to prevent customers who are collecting orders from entering these premises but they must not do so for any other purpose.
Businesses should operate “social distancing” arrangements by:
Shops licensed for off-sales
As part of a number of retail closure exceptions (e.g., supermarkets and corner shops), the following may continue to trade: “Off-licences and licensed shops selling alcohol, including those within breweries, newsagents, post offices and banks”.
Hotels and other accommodation providers
The Scottish Government’s latest position is as follows:
Hotels: Where people are resident on an interim basis while their primary residence is unavailable, they may continue to do so. Key workers can continue to stay in hotels “or similar”.
Hotels, hostels, B&B accommodation, campsites and boarding houses for commercial use: Key workers, permanent residents, and non-UK residents who are presently unable to travel to their country of residence can continue to stay in hotels or similar where required. Those who are unable to move into a new home due to the current restrictions can also stay at hotels. Where hotels, hostels and B&B establishment are providing rooms to support homeless and other vulnerable people, such as those who cannot safely stay in their home, through arrangements with local authorities and other public bodies, they may remain open. Hotels are permitted to host blood donation sessions.
Caravan parks/sites for commercial use: Where people live permanently in caravan parks or are staying in caravan parks as “interim abodes” where their primary residence is not available, they may continue to do so.
The above supersedes parts of the announcement made by the First Minister on 23 March (as below).
Workplace canteens
Where there are no practical alternatives, workplace canteens can remain open to provide staff food and/or provide a space for breaks. However, where possible, workers should be encouraged to bring their own food and distributors should move to takeaway.
Measures should be taken to minimise the number of people in the canteen at any one time by, for example, setting up a rota.
Cinemas, theatres and concert halls
Live streaming of a performance by a small group “could” be permissible with social distancing observed. Blood donation sessions are permitted.
No exceptions
No closure exemptions have been allowed for:
Update 23 March 2020
Following the closure of pubs, restaurants and cafés, the position regarding hotels and B&Bs generated considerable uncertainty. It seemed that accommodation could still be provided, provided bars, restaurants and communal eating areas (including staff canteens) were closed.
The First Minister has announced today that accommodation providers “should not be accepting visitors”. (This includes providers of self-catering accommodation.) However, they should continue to provide staff with accommodation and be ready to provide an essential service in this crisis if required.
We expect that this move will receive full legal backing throughout a package of emergency legislation measures later this week.
On 21 March the Westminster Government took powers in England and Wales to ensure that restaurants; cafés, staff canteens; bars; public houses; bars, restaurants and dining rooms in hotels/clubs; cinemas; nightclubs; theatres; bingo halls; concert halls; museums/galleries; casinos; betting shops; spas/parlours closed or remained closed.
This measure - the Health Protection (Coronavirus, Business Closure) (England) Regulations 2020 - was not interpreted as preventing the provision of accommodation, providing that food and beverages were only supplied by room service.
Scotland’s Police Force has promised robust action against pubs who have defied the instruction to close.
Emergency closure orders will be issued under Section 97 of the Licensing (Scotland) Act 2005. The closure period cannot exceed 24 hours but Section 99 allows for extensions. These orders do not require the sanction of the Licensing Board and can be issued by a police officer of or above the rank of inspector. They proceed on the basis of public safety or disorder on, or in the vicinity of, licensed premises.
According to Deputy Chief Constable Malcolm Graham, the level of compliance has been “exceptionally high” and that “only a small number” of public houses have declared an intention to remain open until legally obliged to shut down.
Where an emergency closure has been issued the premises concerned will be reported to the Licensing Board for further action.
As in the case of hotels and other venues (see above) emergency legislation is expected to fortify police powers within the next few days.
Update 23 March 2020
During this extremely challenging time for all in the licensed trade where many staff lay offs are expected, you can find practical advice from our employment law team at the following links:
Information on new coronavirus staff retention scheme - https://www.mshblegal.com/news/hr-brief-the-coronavirus-job-retention-scheme.html
Tips for employers on home working - https://www.mshblegal.com/news/homeworking.html
What employers need to know during the pandemic - https://www.mshblegal.com/news/coronavirus-what-should-employers-know.html
If you are looking to take advantage of the Government scheme and put staff on furlough we can provide you with a step by step guide and documentation. Please email This email address is being protected from spambots. You need JavaScript enabled to view it. if this would be helpful.
Update 19 March 2020
It’s clear that online deliveries are set to boom during the emergency and we’re now providing more detail what businesses must do to stay legal.
As we mentioned in the last bulletin, in our view a premises licence operating plan . doesn’t need to include “alcohol deliveries” as an activity. So, provided that the operating plan includes off-sales, the right to deliver is implicit. That view is not shared by every Licensing Board. Some, including Highland, West Dunbartonshire, Scottish Borders, Falkirk and Argyll & Bute require you to state if you are offering a delivery service when applying for a premises licence. If you would like to introduce the service a major variation would be needed before doing so. It remains to be seen whether some flexibility will be afforded in the current situation.
Record keeping is a key legal requirement. The Licensing (Scotland) Act 2005 stipulates that two records must be kept in either paper or electronic form:
Both of these records must be completed before the alcohol is dispatched and detail the following:
It is an offence to make a delivery without these records, to deliver to an address not detailed in the records and to refuse to allow a Police Officer of Licensing Standards Officer to examine the records.
Some Boards - Glasgow, for example, have supplemented these provisions with their own “local” premises licence conditions.
Alcohol may be ordered and dispatched outwith licensed hours except that it cannot be delivered between 12 midnight and 6am. Payment must be taken within licensed hours. Most operators will limit delivery times to 10am to 10pm to avoid potentially problematic late night deliveries.
The delivery must not be delivered by anyone under 18. While a person under 18 can make a delivery if they work in the premises and their role includes making deliveries this should be avoided as it carries a significant risk to the operator.
Proof of age must be requested at the point of delivery if the driver has any cause to believe that the person accepting the alcohol is under 25. Where the driver has requested proof of age and it can’t be provided the sale must be refused.
Technically, the answer to this is “no” but it goes without saying that in the event of an underage sale a licence holder who failed to train drivers would struggle to establish a defence of due diligence. If partnering with an online delivery service or using third party couriers you should always satisfy yourself that their drivers are trained to the same standard as those working within your premises. We recommend that you keep records of their training.
Licence holders are ultimately response for the sale, even where a third party is involved, so your premises licence and reputation could be at risk if you fail to comply. A recent case in Carlisle where two 13 year-old girls were left hospitalised after receiving an alcohol delivery from licensed premises highlights the risks for both licence holders and the public. The girls made a full recovery but the premises’ ability to sell alcohol was removed following a review and the licence holder could face criminal charges.
Bottom line: it’s important that you treat an alcohol sale made via a delivery service with the same caution as alcohol being sold within a licensed premises.
Update 18 March 2020
Last week Kate Nicholls, Chief Executive at the British Beer and Pub Association, sounded a warning that hospitality businesses of all sizes - some already on a financial cliff edge - faced annihilation short of robust Government support.
The stark truth is that, in the present, fast-developing emergency, scraps of good news are few and far between.
In this and future newsletters we’ll be monitoring developments as they affect the licensed trade; providing practical, positive advice; and offering answers to a number of key questions.
The Scottish Government has “advised” organisers of mass gatherings - events with attendances of 500 or more, indoors or outdoors - to cancel or postpone as a means of reducing potential burdens on the emergency services.
Plainly, the advice (and it’s no more than that) would cover a ticketed event where the numbers exceed the threshold. However, it’s not clear how it affects other the likes of high capacity nightclubs. While operators are being urged to take a risk-assessed approach, with the ink barely dry on the guidance it became clear that any interpretation problems have become pretty much academic. It remains to be seen whether club attendances will stand up, but theatres and cinemas are already going “dark”. Ambassadors Theatre Group – one of the largest UK operators – has “temporarily suspended” all shows, while Cineworld, Vue and Odeon have closed their doors until further notice. And, of course, Scotland and the rest of the UK may well follow other European countries and force the closure of public spaces by means of emergency legislation.
There are already indications that Licensing Board meetings are likely to be cancelled. That, of course, could push the launch of new developments into the long grass and delay important changes to operating plans.
It’s just to early to predict how Board resources will cope with this unprecedented situation and whether practices might be adapted.
Certain types of applications require a hearing at a public meetings: new premises licences, non-minor variations and (where there’s a police report) personal licences. In other words, there’s no “delegated powers” arrangement allowing an uncontroversial application to be granted by the Board’s Clerk or by a Board member.
However, at least one Board will not call applicants to a meeting if there are no objections or adverse representations. The application will simply be granted at a meeting unless any unexpected issues arise on the day. On occasions, applicants will negotiate a solution to an objection or representation to avoid being called to a hearing.
Helpful though this approach is, it has no statutory backing. It now remains to be seen whether other Boards will adopt a pragmatic “delegated powers” approach in appropriate circumstances. The Scottish Government has already been called upon to intervene with a proper solution.
Over the coming months demand for home deliveries could swamp retailers’ resources. At least one of the major supermarket chains can’t offer any delivery slots for three weeks.
The likes of Just Eat, Uber Eats and Deliveroo can expect a major business boom. It’s common for restaurants to offer takeaway via these online platforms. Others are now joining in along with pubs starved of customers.
Are there licensing implications? In our view, where a premises licence authorises the sale of alcohol for off-consumption, specific provision for deliveries needn’t be set out in the operating plan. But there’s a catch. Some Licensing Boards have made it clear in their policy statements that they expect a non-minor variation application to cover the activity. That allows the Board to attach conditions, such as the operation of “Challenge 25” at the point of the alcohol delivery.
If you’re now contemplating alcohol deliveries and don’t have “cover” in your licence, speak to one of our team and we’ll steer you in the right direction.
A similar issue arises in relation to food deliveries. Technically, these ought to be included in the operating plan. But, if not, it is just impossible to conceive that an Board would take enforcement action in the current circumstances.
Just Eat has advised its customers that they can now put a note in the ordering page – “Contactless” – which will instruct delivery drivers to leave the order on the doorstep and ring the bell to signal the arrival of the food. Similarly, some of the supermarket companies have put in place “contactless” delivery arrangements.
It may be obvious - but just to be clear - on no account whatsoever should alcohol be left on a customer’s doorstep in any circumstances; and delivery drivers as well as their employers will have to take a view as to any risks associated with face-to-face deliveries to the “self-isolating”.
If you operate in an area where the Licensing Board imposes limits on the number of extended hours applications (in Glasgow, the quota is 10 grants per calendar year) you should “surrender” any current grants for events that will be postponed or cancelled. Get in touch with the Board and let them know the event will not take place on the scheduled date.
Check back regularly for further advice and updates.
CORONAVIRUS CRISIS BRIEFING