Shopping events are designed to whip us all into a frenzy. Many of us succumb to the temptation to purchase goods at a discounted price, but what are your rights if they turn out not to be quite what we hoped for? Retailers will typically offer a return on goods which are unopened, unused or faulty. But what happens when these items aren’t faulty and we simply experience ‘buyer’s remorse’? In this article, we look at your rights as a consumer when you purchase online or in-store.